Privacy Policy
Effective Date: December 10, 2024
At Soup Zen, we are committed to respecting and protecting the privacy of our guests. This Privacy Policy explains how we collect, use, and safeguard your information when you dine with us, use our website, or interact with our services.
Information We Collect
Personal Information
When you interact with our Site, you may provide us with personal information, including but not limited to:
-
Contact information: such as your name, email address, phone number, and mailing address.
-
Payment information: such as credit card details when placing orders or making reservations.
-
Order history: details of your online orders, reservations, and any feedback you provide.
Usage Data
-
We may automatically collect information about how you interact with the Site. This includes:
-
Device Information: such as your device type, operating system, IP address, and browser type.
-
Browsing Activity: such as pages visited, time spent on the Site, and referral URLs.
-
Cookies and Tracking Technologies: we use cookies to improve your experience on our Site. You can control cookie settings through your browser.
How We Use Your Information
We use the information we collect for the following purposes:
-
To process orders and reservations: To fulfill your online orders, handle reservations, and provide customer service.
-
To communicate with you: To send order confirmations, reservation reminders, promotional offers, and other relevant information related to your use of our services. You can opt out of marketing communications at any time by following the unsubscribe instructions in the emails or contacting us directly.
-
To improve our services: To analyze user behavior, improve the functionality of the Site, and optimize your experience.
-
To comply with legal obligations: To fulfill any legal requirements, such as fraud prevention, compliance with tax regulations, and other applicable laws.
How We Share Your Information
We may share your information with third parties under the following circumstances:
-
Service Providers: We may share your information with trusted third-party service providers who help us operate the Site, process payments, and fulfill orders (e.g., payment processors, delivery services).
-
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner or business entity.
-
Legal Compliance: We may disclose your information if required by law, regulation, or legal process (e.g., to comply with a subpoena or court order).
-
With Your Consent: We may share your information if you explicitly consent to it (e.g., if you opt-in to receive third-party marketing offers).
Security of Your Information
We implement industry-standard security measures to protect the personal information we collect from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
Third-Party Links
Our Site may contain links to third-party websites, services, or applications that are not operated or controlled by us. We are not responsible for the privacy practices of such third parties. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we update the policy, we will post the revised version on the Site and update the "Effective Date" at the top of the policy. We encourage you to review this Privacy Policy periodically to stay informed of any changes.
Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal information, please contact us at:
Soup Zen
Address
Email Address
Phone Number
Explore
About
Legal
2024 Soup Zen. ALL rights reserved.